Integração tecnologica e governaça coporativa: relato tecnico da aquisição entre dois bancos privados
Keywords:
Integração Tecnológica, Fusão e Aquisição, Governança Corporativa.Abstract
Este Relato Técnico descreve a solução encontrada para as dificuldades enfrentadas com a unificação tecnológica e da marca entre dois grandes bancos multinacionais. Iremos chamar de Banco A instituição que fez aquisição e Banco B o que foi adquirido. Choques culturais, sistemas de transações diferentes, estruturas de negócios com focos distintos, migração de cerca de cinco milhões e meio de clientes de um banco para outro. A proposta encontrada para diminuir os atritos ocasionados pela incorporação foi à criação um projeto denominado “monitores-padrinhos”. No processo de fusão e aquisição, hum mil trezentos e cinquenta profissionais escolhidos foram treinados no Banco A e encaminhados às agências do Banco B, isto aconteceu no Brasil todo, com o objetivo de orientar e auxiliar a utilização da nova plataforma tecnológica, facilitando e amenizando os traumas causados pelas mudanças culturais e políticas entre as organizações. Com esta proposta de “monitores-padrinhos” foram obtidos bons resultados para o banco continuar a dar lucro e também contribuiu na motivação dos funcionários no ambiente de trabalho sem esquecer-se do comprometimento com a governança corporativa um dos pilares do Banco A.
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