Identificação da gestão da qualidade no setor madeireiro
Keywords:
Gestão da Qualidade, Madeireiro, Ferramentas da QualidadeAbstract
A cadeia produtiva da madeira ocupa uma posição de destaque no Brasil, sendo um setor de relevância tanto em aspectos econômicos ou sociais, tais como a representatividade na balança comercial, o crescimento do PIB, a geração de emprego e renda. Desta maneira, para a permanência nesta posição de destaque num mercado de competição acirrada é necessário que o setor sofra transformações na forma de pensar e agir no processo produtivo e na empresa como um todo. O que envolve o aperfeiçoamento de várias práticas, dentro os quais pode-se citar a gestão da qualidade. Dentro desse contexto, a presente pesquisa identifi cou o nível da gestão da qualidade que se encontram indústrias exportadoras, do ramo madeireiro, localizadas na cidade de Guarapuava, no estado do Paraná, tomando-se como base de diagnóstico a utilização dos métodos e ferramentas da qualidade. A pesquisa pode ser considerada descritiva, tipo levantamento. Como procedimentos para a coleta de dados utilizou-se a técnica de interrogação modo questionário. Ao se analisar os resultados, pode-se concluir que o segmento estudado ainda tem muito a evoluir no que se refere à gestão da qualidade, havendo a necessidade de uma maior e melhor profissionalização das empresas, além de que os colaboradores do segmento devem ter um melhor treinamento; sendo estes aspectos ainda básicos, no sentido de haver o início de criação de condições de melhorias efetivas.
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