Estresse bancário e sistemas de administração de pessoas: um estudo exploratório na cidade de Irati/PR
Keywords:
Estresse Bancário, Sistemas de Administração de Pessoas, Qualidade de Vida no Trabalho.Abstract
Diversas mudanças estão ocorrendo no sistema bancário nacional e estão atreladas ao processo de globalização, privatização e fusão nesse setor. Este processo tem levado a diminuição do quadro de funcionários, bem como a um aumento significativo da carga de trabalho, serviços e responsabilidades atribuídos aos bancários. Estas modificações podem produzir repercussões na saúde geral dos trabalhadores dos bancos. Nesse contexto, faz-se necessário analisar os níveis de estresse dos bancários e sua relação com os sistemas de administração de pessoas, detectando possíveis problemas que possam existir. O presente estudo foi realizado por meio de uma pesquisa bibliográfica e uma pesquisa de campo efetuada no mês de Maio de 2005, realizada por meio de questionário objetivo estruturado de auto-relato. Após análise dos dados coletados, conclui-se que não foi constatada a relação entre os sistemas de administração de pessoas e os níveis de estresse dos bancários respondentes. Por outro lado, a tensão muscular, o cansaço e a sensação de desgaste físico constante foram os aspectos físicos mais relacionados. Isso aponta para a falta de políticas consistentes nos bancos analisados de redução do desgaste físico, como ginástica laboral e exercícios físicos supervisionados por especialistas.
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